If you run an online business — an e-commerce store, a clinic, a services company, or even a small one-person operation — you've hit this problem: customers message you on WhatsApp, Facebook, and Instagram all at once, and you can't reply fast enough. Some of them get tired of waiting and go to a competitor who responds quicker.
The problem every business faces
Today's customer expects an instant reply. Studies show over 60% of customers abandon a conversation if the response takes more than an hour. The problem is you can't hire a full team to reply 24 hours a day, especially while your business is still growing.
How Toome solves it
- 24/7 AI-powered replies: Toome answers customer questions instantly even while you're asleep or busy, and understands Arabic dialects, not just English.
- All channels in one place: WhatsApp, Facebook, Instagram — all merged into a single inbox, so you don't need three different apps open.
- CRM and customer tracking: Toome logs every customer's data and conversation history, so you never lose track of an interested lead.
- Built-in catalog and store: showcase your products or services right inside the chat, and customers can order without leaving WhatsApp.
Who benefits from Toome?
Anyone with direct customer contact: e-commerce stores, clinics, service businesses (consulting, training, real estate), restaurants and cafés, and solo entrepreneurs running their own venture.
What makes Toome different
Toome isn't just a chatbot with canned answers — it's an AI system that understands context, can guide the customer to the right product, book them an appointment, send an offer, all without human intervention unless it's genuinely needed.
The goal isn't to remove the human element entirely, but to let your team focus on complex cases while AI handles the repetitive questions.
Ready to start? The first step is connecting your accounts to Toome — covered in detail in our step-by-step connection guide.